How long will it take to get my order?
It depends on where you are. Orders processed here will take 12-15 business days to arrive. Overseas deliveries can take anywhere from 15-20 days. Delivery details will be provided in your confirmation email.
Unfortunately customs has had some issues in the year of 2022. As a result our Lithium batteries may take longer than usual to arrive. The battery may be delivered a couple days after the bike.
Nothing! our ebikes ship for absolutely free. 5 out of the 195 countries will be charged a fee because of their location & lack of support.
KnightBikesElectric uses UPS as our primary carrier for delivering our products. UPS Saver® worldwide is very efficient for traveling internationally.
Yes, when ordering one of our ebikes. A signature at the door is required to acknowledge you received your ebike. If you are not there to receive the package. Our product will sit in your local carrier hub until you are available to sign for it.
Your tracking information will display when it is out for delivery and when it was declined and going back.
No need for UPS tracking, nobody likes going to their website! KnightBikesElectric uses our own tracking page to show the live location and status of your order. Just enter your order # and email.
Receive notifications via email & SMS from KnightBikesElectric directly. We love updating our customers on their purchases. What better way to start than giving you the best shipping experience possible.
Have More questions?
View our shipping policy to collect an understanding on how your order will be processed.