FAQ
What is your warranty policy?
We prioritize our customers, which is why we offer comprehensive warranty coverage. Our warranty includes:
24 months for all motor variants
24 months for all controller variants
18 months for all battery variants
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. Our checkout is secure and encrypted for your safety.
Can I modify or cancel my order after placing it?
If you need to make changes or cancel your order, please contact us within 24 hours of placing it. Once the order is processed, modifications may not be possible.
Do you ship internationally?
Yes, we ship to many countries worldwide. Shipping costs and delivery times for international orders are calculated at checkout.
What is the estimated shipping time?
For K.B's kits we understand that shipping times are an important consideration for many of our customers, and we want to provide clarity on this matter. Our shipping times can vary based on the selected shipping method:
Express Shipping: 1-2 weeks
Standard Shipping: 5-6 weeks
We offer free standard shipping as a default, but if you prefer to receive your kit sooner, you can opt for express shipping ranging from $249AUD - $429AUD depending on which bundle you choose.
Do you offer free shipping?
Yes! We provide free shipping on all orders
When do I recieve my tracking details?
Tracking details for all products are provided within 7 days of placing your order.